Orders & Shipping
We ship to the UK and worldwide with DHL Express, for the fastest & most reliable service. International orders may require duties paid on delivery. Please see our shipping rates below.
Lagos
Private service (1-5 Business Days) - N1,700.00
Over N25,000.00 via Private service(1-5 Business Days) - Free
Nigeria
DHL Express (1-5 Business Days) - N2,200.00
Over N25,000.00 via DHL Express (1-5 Business Days) - Free
West Africa
DHL Express (5-7 Business Days) - N12,000.00
South Africa
DHL Express (5-7 Business Days) - N16,000.00
North Africa
DHL Express (5-7 Business Days) - N16,000.00
UK
DHL Express (5-7 Business Days) - N11,500.00
EU
DHL Express (5-7 Business Days) - N16,000.00
USA/CANADA
DHL Express (5-7 Business Days) - N14,000.00
Please note, orders placed after 2pm GMT won't be shipped until the following business day.
Tracking information is automatically emailed to all customers. If you don't receive this, please check your spam folder.
Returns
Exchanges / refunds will be issued up to 14 days from the date the product was received.
Please make sure that you have carefully reviewed your order before finalizing your purchase.
For more help please email: info@severenature.com
In order to return an item, you must meet the following conditions:
The return must be sent back within 14 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packing.
We are unable to refund your original or return postage costs unless the product is faulty / incorrect.