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CONTACT

STORE:  Severe Nature Store, No.2 Alexander Rd. Ikoyi, Lagos, Nigeria

 

PHONE: +234-818-134-6000

EMAIL: NG@SEVERENATURE.COM

Help Center

If you have any enquiry or suggestion, please contact us:

INFO@SEVERENATURE.COM

Orders & Shipping

We ship to the UK and worldwide with DHL Express, for the fastest & most reliable service. International orders may require duties paid on delivery. Please see our shipping rates below. 

 

Lagos

Private service (1-5 Business Days) - N1,700.00

Over N25,000.00 via DHL Express (1-5 Business Days) - Free

Nigeria

Private service (1-5 Business Days) - N2,200.00

Over N25,000.00 via DHL Express (1-5 Business Days) - Free

West Africa

DHL Express (5-7 Business Days) - N12,000.00

Over N30,000.00 via DHL Express (1-5 Business Days) - Free

South Africa

DHL Express (5-7 Business Days) - N16,000.00

North Africa

DHL Express (5-7 Business Days) - N16,000.00

UK
DHL Express (5-7 Business Days) - N11,500.00

EU

DHL Express (5-7 Business Days) - N16,000.00

USA/CANADA
DHL Express (5-7 Business Days) - N14,000.00

Please note, orders placed after 2pm GMT won't be shipped until the following business day.

Tracking information is automatically emailed to all customers. If you don't receive this, please check your spam folder.

Returns

Exchanges / refunds will be issued up to 14 days from the date the product was received. 


Please make sure that you have carefully reviewed your order before finalizing your purchase. 

For more help please email: info@severenature.com


In order to return an item, you must meet the following conditions: 

The return must be sent back within 14 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with tags and packing. 

We are unable to refund your original or return postage costs unless the product is faulty / incorrect.

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